An account lets you follow tickets, connect your sites for updates and — once we approve it — download.
- Choose Sign In, then Request Access. Give your name and email.
- Open the email we send and choose Confirm my email.
- The page that opens asks for your password. Choose one of at least twelve characters — a few unrelated words make a strong one.
- You are signed in, and your request is with us. We email you when it is approved.
No email?
- Look in spam or junk.
- The link lasts 24 hours. Ask again the same way — the page always answers the same, so nobody can use it to learn who has an account.
- If you were invited, the invitation is your link; it lasts seven days.
Until the email is confirmed, the account cannot sign in. Trying sends a fresh link.
Changes
- 2026-10-06 Creating an account is requesting access: downloads open once the request is approved.
- 2026-09-30 Creating an account is now requesting an invitation: downloads open once we approve it.
- 2026-09-29 First version.
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