Product access is currently by invitation. Anyone can read the knowledge base and open a ticket; downloads and updates are for accounts we have approved.
Request access
- Choose Request Access — on any product page, or Sign In then Request Access. Give your name and email.
- Open the email we send and choose Confirm my email, then choose your password.
- Your access request is now awaiting review. We look at every request ourselves.
- When we approve it, we email you. Your account page then shows your license code, and downloads open.
While you wait
- You can sign in, read every article and open a ticket.
- You can already connect a site with BDAW WP Suite. It says it is waiting, and it starts updating by itself once you are approved.
- Downloads, and the Software page’s download links, stay closed until then.
If we invited you ourselves, your invitation is already an approval: confirm your email and downloads are open.
If access stops
Access can be taken back, or a license code replaced, when an account is no longer ours to serve or a code has been shared. Your sites then say so. Open a ticket if you think it is a mistake.
Changes
- 2026-09-30 First version. Every download now needs an account we have approved.
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